Manufacturer: Brother Service Plans/Warranties
The Express Exchange Service Extension shall start after the the Standard Express Exchange Service period.
Service E1392 brother-usa.com
On-site Warranty Upgrade/Extension can be used for Brother PPF4750/E, HL1850/70N, HL6050D/DN/DW, DCP1000, DCP1400, DCP8020, DCP8025D, DCP8040, DCP8045D, DCP8060, DCP8065DN, MFC6800, MFC8420, MFC8440 MFC8460N, MFC8640D, MFC8820D/DN, MFC8840CD/DN, MFC8860DN, MFC8870DW, MFC9700 and MFC9800. This two-year warranty upgrade can start after the standard warranty period.
IntelliFax-3800 IntelliFax-4750e
DCP-1000
DCP-1400
DCP-8020
DCP-8025D
HL-1850
HL-1870N
MC-6800
MFC-8420
MFC-8820D
MFC-8820DN
MFC-9200c
MFC-9700
MFC-9800
Exchange Phone Support USA ( Next Business Day ) Next Business Day Standard Express Exchange Service:
Exchange service will expedite, in most instances by the next business day, the exchange of your non-working Product with a refurbished or remanufactured Product that conform to the manufacturer’s specifications for new products. The refurbished or remanufactured Product you receive will be covered by the balance of the limited warranty period remaining on the original Product, plus an additional thirty (30) days. You will keep the replacement Product that is sent to you and must return (or be billed up to the cost of a new product) your original non-working product, which shall become the property of Brother. You must call Brother Customer Service and if the representative cannot correct the product’s malfunction over the telephone and you elect the exchange service, you must provide information pertaining to this Product and you must also provide a valid major credit card number. Your credit card will be charged up to the cost of a new Product if:
You do not return your original Product to Brother within five (5) business days The malfunctions of your original Product are not covered by the limited warranty
The proper packaging instructions are not followed and has caused damage to the product, or
The warranty period on your original Product has expired or has not been sufficiently validated with a copy of the proof of purchase (bill of sale).
The Brother Customer Service Representative will ship the exchange Product via next business day delivery courier service, with return instructions and prepaid return airbill. Follow the return instructions. You must return the original Product in the same shipping carton in which the exchanged Product was received and include a copy of proof of purchase (bill of sale). Retain your original accessory items and a copy of the return airbill, signed by the courier.
2 Year Exchange Service Exchange – Electronic and Physical Service On-site Brother Industries, Ltd Brother
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Brother Exchange Service Price: $110.99
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